Shipping Policy

At MEDca Hearing, we are committed to providing our customers with reliable, timely, and efficient shipping solutions to ensure you receive your products as quickly as possible, no matter where you are in the world. We proudly offer international shipping to all countries globally, ensuring accessibility to our products worldwide.

Order Processing & Shipping Timeline

Once your order has been confirmed, our dedicated team will carefully process, package, and ship it within 1-3 business days. As soon as your order is dispatched, you will receive a confirmation email containing a tracking number, allowing you to monitor your package’s journey every step of the way.

Delivery Timeframes

• United States: Standard shipping in the U.S. generally takes 3-5 business days while expedited options may be available for 2-Day or next day delivery.
• Canada: Standard delivery typically arrives within 7-14 business days. while expedited option may be available for 3-5 business days.
• International Orders:  Delivery times may vary depending on the destination country  Standard international shipping can take 7-14 business days.

Shipping Costs

Shipping costs are calculated at checkout and are based on the weight, size, and destination of the items in your order. We offer competitive shipping rates for both domestic and international orders to make our products accessible globally.

Secure & Careful Packaging

We take great pride in our packaging process to ensure your products are protected during transit. Each order is carefully packaged to prevent damage and to ensure it arrives in excellent condition.

Customs & Import Duties

For international shipments, please note that additional customs fees, import duties, and taxes may apply upon arrival in your country. These fees are typically charged by the customs authority of the receiving country and are the responsibility of the customer. We recommend checking with your local customs office for more information about potential charges before placing an order.

Customer Support

If you have any questions about your order’s shipping status, need help with tracking, or have any other inquiries regarding international shipments, please reach out to our friendly customer service team. We are here to assist you and ensure a smooth delivery process.

Thank you for choosing MEDca Hearing. We are honored to serve customers worldwide and appreciate your trust in our products!