Refund & Return Policy

At MEDca, your satisfaction is our priority. We stand behind the quality of our products and are committed to making your shopping experience smooth and worry-free.  

30-Day Free Returns – No Questions Asked 

If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund—no questions asked. Please contact us directly with original order number. Please note that a 15% restocking fee may apply. 

1-Year Manufacturer’s Limited Warranty 

We’ve got you covered. If your product is damaged, missing parts, or arrives broken, we’ll replace it free of charge under our 1-year manufacturer’s limited warranty. Just contact us and we’ll make it right. 

We’re Here to Help 

Have a question, issue, or need assistance? Our friendly customer support team is always ready to help. Whether it’s a refund, replacement, or just general inquiries—we’re here for you.